Terms of Service

Storefront Pixel Studio

These Terms apply to every website project and monthly plan with ("we", "us"). We work with businesses anywhere in the US. Your quote lists your specific project: what's included, the price, the payment plan and the timeline. If your quote and these Terms ever disagree, your quote wins. Our Refund Policy is part of these Terms. Everything is in plain English; if anything is unclear, ask us before you accept.

1Quotes, prices and saying yes

• Prices in our flyer and on our website are starting prices. Your exact price depends on what you choose (your package, extra pages and any add-ons). It's fixed in your quote before any work starts, and it only changes if you approve a change in writing. When you sign up on our website, the choices and price shown at checkout are your quote, and your payment receipt lists them.
• A quote's price is held for days.
• You accept your quote and these Terms by ticking the "I agree" box when you pay your deposit online, by replying "I accept" in writing, or by signing your quote. Work starts once you've accepted and the deposit is paid.
• We review every project within 24 hours of your deposit. If what you need doesn't fit the package you chose, we'll tell you before we start, and you can switch packages or get a full refund.
• Basic upgrade: if you move up to Standard or Premium within months of your Basic launch, the full Basic price counts toward the new package's price.

2Payments

• You pay in 2 payments: half to start (your deposit), and half when your site is ready to launch. Your quote shows both amounts. We send secure payment links by email. Each is due within days, except the final payment (below). Your price is final. Any tax that applies to your project is already included in it; we never add tax on top.
• Pay by card or bank transfer (ACH). We don't add card or processing fees.
• Pay by card or bank transfer (ACH). Credit card payments include a processing fee of up to %, shown on your invoice and never more than our actual cost. There's no fee for debit cards or bank transfers.
• The final payment is due within days of our notice that your site is ready to launch. Your site goes live once it's paid in full, and you can pick a later launch date if you like.

3Timelines

• Estimated time to launch: Basic · Standard · Premium · Custom projects: set in the quote. Rush, when chosen, takes about half the time.
• The clock starts once we have your deposit and your content. We start within , and your first look is a homepage preview you can open on your own phone. Once you approve it, we build the rest. Time spent waiting for your content, access, replies or approvals is added to the timeline.
• These are honest estimates for the scope in your quote, not guarantees. If we see a delay coming on our side, we tell you right away with a new date.

4Working together online

• We work remotely, mostly by email. Approvals, change requests and notices by email or text count as "in writing". We reply within hours.
• Please send what we ask for and reply within business days. If we don't hear from you for days, we email you and the project pauses; it restarts at our next open slot when you're back.
• If months pass with no reply after our final email notice, we close the project. If we hadn't sent your homepage preview, we refund your deposit in full. Otherwise, your payments cover the work done, you owe nothing more, and we send you the files for the finished work.
• You give us access to your accounts (domain, Google, website platform) by inviting us as a user or collaborator. Never send us passwords by email or text.

5Your content

• We write the words for your site from your answers to our questionnaire, and you check the facts. You send your photos and logo if you have them; otherwise we use licensed stock photos and a simple text logo.
• You're responsible for the accuracy of the facts on your site (prices, hours, services, licenses and any claims about your business), and you confirm you have the right to use everything you give us.
• We use only properly licensed fonts, photos and tools. Placeholder images used during design are replaced before launch.

6Changes

• Included: Basic includes 1 round of changes. Standard includes 2: 1 on the homepage design and 1 on the finished site. Premium includes 3: 2 on the homepage design and a final polish on the finished site.
• Extra rounds are each. Other work outside your quote is an hour, billed in -minute steps. We always tell you the price and get your OK before starting anything extra.

7Milestones, and stopping a project

• Your project has up to three milestones: (1) we send your homepage preview: your full homepage designed for your business, working on your phone at a private link, and sent to you by email as your homepage preview (a sketch or placeholder layout doesn't count; for Basic, it's your whole one-page site); (2) you approve your homepage; (3) we tell you your site is ready to launch: every page built and your included changes done.
• Your deposit is fully refundable until milestone 1. The final payment comes due at milestone 3.
• You can stop at any time by email. You never owe a payment for a milestone we haven't reached. A payment that came due at a milestone already reached is still owed, and payments for reached milestones aren't refunded, because they paid for that work.
• When a project stops, we send you the files for the finished work your payments covered (for example, your homepage design and its code) within business days, and you may use them for your business. We don't host or launch an unfinished site.
• We may end a project if a payment is more than days late or these Terms are broken. The same milestone rules apply.
• If we end a project for any other reason, or can't finish it, you get the finished work, and we refund every payment except your deposit once you've approved your homepage (before that, we refund everything).

8Ownership and licenses

• Your content stays yours. Your logo, photos, words and anything else you send us are always yours. You let us use them only to build and run your site.
• The work we create for you becomes yours once it's paid for: the design, code, text and images made for your site. If a project stops early, the finished work your payments covered is yours.
• Stock photos and fonts are licensed, not owned, and you can keep using them on your site under their licenses. Apps and services from other companies (such as booking or payment services) stay under those companies' terms.
• We keep the rights to our general tools, templates and code that we reuse across projects. You get a permanent license to use them as part of your site.

9Domains, accounts and hosting

• Your domain and your accounts (hosting, Google and so on) are always in your name. We work in them as a collaborator, and we will never hold your domain or website hostage.
• With a monthly plan (Hosting or Hosting + Care), we host your site on our account as part of the plan. Without one, you create a free hosting account in your own name (we walk you through it; it takes about 5 minutes) and invite us, and we set your site up there and hand it over at launch.
• If a monthly plan ends, within business days we move your site to a free hosting account you create, at no charge, or send the files to whoever you choose.

10Monthly plans

• Monthly plans are optional: Hosting ( a month) or Hosting + Care ( a month). Without a plan, your site lives in a free hosting account in your name, and changes are an hour when you need one.
• Plans start at launch and renew monthly by automatic payment. Cancel anytime by email: your plan ends when the month you've paid for ends, with no further charges. Unused time doesn't carry over. We give 30 days' notice before any price change.

11Late or failed payments

• A failed automatic payment is retried. If a payment is days late, we send a reminder. At days, work (or a site we host) may pause until it's paid. At days, the project or plan may be cancelled.
• If a charge looks wrong, or you're unhappy with the work, please contact us first: we reply within hours, refund billing mistakes in full, and work with you on any disagreement under our Refund Policy. Nothing in these Terms limits your rights under the law or your bank's or card network's dispute process. If a payment is disputed, we'll share our project records (your quote, approvals and messages) with the payment processor, and we may pause work on your project until the dispute is resolved.

12Warranty and limits

• Launch warranty: for days after launch, we fix bugs in our work free. Problems caused by later edits made by others, or by third-party services (such as booking or payment services), aren't covered, but we're happy to help at our hourly rate.
• We can't guarantee search rankings, traffic or sales, and we aren't responsible for outages, changes or price increases by third-party services.
• Our total liability is limited to the amount you've paid us. Neither of us is responsible for delays caused by things outside our control, such as outages, illness or severe weather.

13The fine print

• We keep your information private and handle it as described in our Privacy Policy.
• Your accepted quote, these Terms and our Refund Policy are the whole agreement between us. Changes must be in writing, and email or text counts.
• Accepting online counts as signing: ticking "I agree" when you pay, replying "I accept", e-signatures, typed names and PDF copies all count the same as a signed paper original.
• We follow all federal and state laws that apply to our work, wherever you're located. If any part of these Terms can't be enforced, the rest still applies.
• Storefront Pixel Studio is a sole proprietorship based in , and law is used to interpret these Terms.
• We may update these Terms for future projects. Your project stays on the version in effect on the day you accepted your quote (the version number is at the bottom of this page and on your payment record).